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Have questions about TestCEFR? Whether it's about our AI-powered assessment, CEFR certification, or anything else — we're here to help. Reach out and we'll get back to you as soon as possible.

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Email Us

support@testcefr.com

We typically respond within 24 hours

Location

Available Worldwide — Online Platform

Access from anywhere, anytime

Support Hours

Monday – Friday, 9:00 AM – 6:00 PM (UTC)

Weekend inquiries answered on Monday

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Common Questions

Frequently Asked Questions

Find quick answers to the most common questions about our platform and assessments.

How accurate is the CEFR test?

Our AI-powered assessment has a 98% accuracy rate in determining your CEFR level. The evaluation uses advanced natural language processing and machine learning models trained on millions of language samples across all proficiency levels.

How long does the test take?

The full assessment takes approximately 30-45 minutes to complete. This includes all sections: grammar, vocabulary, reading, listening, speaking, and writing. You can take breaks between sections if needed.

Is the certificate recognized?

Our certificates follow the CEFR framework, which is the internationally recognized standard for language proficiency. Each certificate includes a unique QR code for instant verification by employers and institutions worldwide.